Privacy Policy
Last Updated: May 2026
At Little Pixie Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit or make a purchase from Little Pixie Studio, we may collect the following types of information:
Personal Information
This may include:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information
Order Information
Details about the products you purchase, order history, and information required to process and fulfil your order.
Device Information
Information about your device and website usage, including:
- IP address
- Browser type
- Time zone
- Pages viewed
- Referring websites
- Cookie data
Communication Information
Information you provide when contacting us through email, contact forms, social media, or customer support channels.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Deliver digital products and downloads
- Send order confirmations and updates
- Respond to enquiries and provide customer support
- Improve our website, products, and services
- Send newsletters, promotions, and special offers (where you have opted in)
- Detect and prevent fraud or unauthorised activity
- Comply with legal obligations
Sharing Your Information
We respect your privacy and only share information when necessary to operate our business.
This may include:
- Shopify (our ecommerce platform)
- Payment providers for secure transaction processing
- Shipping and delivery providers
- Email marketing platforms
- Professional service providers assisting with website operations
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Support marketing and advertising activities
You can disable cookies through your browser settings. However, some website features may not function correctly if cookies are disabled.
Marketing Communications
If you choose to subscribe to our mailing list, we may send you:
- New book announcements
- Product updates
- Special offers
- Little Pixie Studio news
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Payment information is processed securely through trusted payment providers. Little Pixie Studio does not store full credit card details on our website.
Third-Party Services
Some third-party services we use may collect, use, and store your information according to their own privacy policies.
These may include:
- Shopify
- Payment processors
- Email marketing providers
- Delivery providers
- Analytics services
We encourage you to review the privacy policies of any third-party services you interact with.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where appropriate
- Withdraw consent for marketing communications
To make a privacy-related request, please contact us using the details below.
Children's Privacy
Little Pixie Studio creates products for children, but our website is intended for use by parents, carers, educators, and other adults.
We do not knowingly collect personal information directly from children under the age of 16.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or legal obligations.
Any updates will be published on this page and become effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Little Pixie Studio