Privacy Policy

Privacy Policy

At Little Pixie Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit or make a purchase from Little Pixie Studio, we may collect the following types of information:

Personal Information
This may include your name, email address, billing address, shipping address, phone number, and payment details.

Order Information
Details about the products you purchase, your order history, and any information needed to process and fulfil your order.

Device Information
This may include your IP address, browser type, time zone, and information collected through cookies or similar technologies to help improve website functionality and your browsing experience.

Communication Information
Any information you provide when contacting us by email, contact form, or other customer service channels.

How We Use Your Information

We may use your information to:

  • process and fulfil your orders
  • send order confirmations, shipping updates, and other service-related communications
  • respond to enquiries and provide customer support
  • improve our website, products, and services
  • send marketing emails, updates, and special offers if you have chosen to receive them
  • help detect and prevent fraud or other unauthorised activity

Sharing Your Information

We respect your privacy and only share your information with trusted third parties when necessary to operate our business, such as:

  • Shopify, our ecommerce platform
  • payment providers, to securely process transactions
  • shipping providers, to deliver your orders
  • email marketing providers, if you have subscribed to receive marketing communications

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and support certain site functions.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

Marketing Communications

If you choose to join our mailing list, we may send you emails about new books, special releases, offers, and updates from Little Pixie Studio.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@littlepixiestudio.com.au.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Payment information is processed securely through our payment providers. We do not store your full payment details on our website.

Third-Party Services

Some third-party services we use, such as payment processors and delivery providers, may collect, use, and store your information according to their own privacy policies. We encourage you to review those policies where relevant.

Your Rights

You may have the right to:

  • request access to the personal information we hold about you
  • request correction of inaccurate or incomplete information
  • request deletion of your personal information, subject to any legal or operational obligations we must meet

To make a privacy-related request, please contact us at info@littlepixiestudio.com.au.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal obligations. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

info@littlepixiestudio.com.au